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About IKE
IKE Supported Housing Ltd is a social landlord that was established in March 2003 as a Not for Profit Housing Association; an organisation Ltd by Guarantee (4713032). The company became a Private Registered Provider, registered with The Homes and Communities Agency in October 2015 (4822) and is a member of the Housing Ombudsman Scheme.
The company’s primary aim is to deliver supported accommodation for Adults with an Autistic Spectrum Condition, Learning and Physical Disabilities, sensory impairment, and mental health needs. People who are often socially excluded because of their conditions.
At IKE we aim to be a housing provider that understands the specific circumstances of people living in supported housing and that strives to provide services that are relevant to their individual needs. We see our role as providing The Tenant with all the support necessary to maintain their tenancy in order to help them lead a more independent life. IKE is a specialist supported housing company and does not manage general needs or other forms of social housing.
Aims and Values
At IKE we:
- Aim to provide quality housing that is appropriate to the individual needs of our tenants.
- Carry out repairs to maintenance promptly and to a good standard.
- Will provide a housing management service that is sensitive to the needs, circumstances and preferences of our tenants.
- Endeavour to involve our tenants in decisions that affect their accommodation.
- Develop ways of informing and consulting tenants that are accessible.
- Utilise a partnership approach in its relationship with our tenants, family members, appointees and advocates and to the organisations that commission and provide support to our tenants.
We believe that:
- Vulnerable people have the right to live as independently as possible in their own homes.
- The rights conveyed to our tenants by virtue of the Tenancy Agreement must be fully respected at all times.
- People who live in supported housing are entitled to the same security of tenure as anyone else.
- Our tenants should be supported in exercising choice and expressing their preferences.
- We should actively promote equal opportunities in all our dealings with tenants and partner organisations.